(1)
we are given 

We know that any function is undefined when denominator =0
so, we will set denominator =0 
and then we can solve for q

now, we can factor it 





so, 
q≠1 and q≠−4............Answer
(2)
we are given 

Since, any function is undefined when denominator =0
so, we set denominator =0
and then we can solve for y 






so, 
y≠−5
y≠−4.............Answer