Answer
The government reach agreements and ensures that the needs of the community are met through;
• Greater engagement and empowerment of citizens
• Investing in expertise and skill building
Explanations
An innovative government ensures its citizens access public services with ease through shifting from administrative services to engaging and empowering citizens through design participation. The government can use innovative channels to ensure services are citizen-centric. In addition to that, the government can practice soliciting of citizen inputs to improve public services. For example, in the U.S there is an e-government program called regulation.gov where citizens are allowed to search, view and comment on federal regulations. Management skills are very important for success of most government programs thus the government can use adult-learning practices to build core capabilities in its citizen to equip them with requisite know-how.