Question

Consumers cannot hold, touch, or see an la galaxy soccer game before the purchase decision (the decision to purchase a ticket). the fact that the consumers cannot hold, touch or see what they are purchasing before they commit to the purchase exemplifies the ____________ of services

Answer 1

I believe the answer is: Intangibility of services

Intangibility of services could only be eliminated after the transaction between costumers and the sellers are complete. |t is disadvantageous for the sellers to eliminate it before the transaction because the customers could automatically backed out after consuming the services.