Question

Which is a system for maintain customer information and connections?

Answer 1

The system to maintain customer information and connections is CRM (customer relationship management). It is the strategy that a company uses to keep its customers happy and loyal. It is also a strategy for managing an organisation's relationships and interactions with customers and potential customers.

Answer 2

The answer is contact management CRM systems. This is the process of recording contacts details and tracking their interactions with a business. Such systems have gradually evolved into an aspect of customer relationship management. This maintain customer contact information and identify prospective customers for future sales, using tools such as organizational charts.