The polynomial 

 may have solutions which are the divisors of -20, therefore -20 has the following divisors: 

.
If x=1, then 

,
if x=-1, then 

,
if x=2, then 

, then x=2 is a solution and you have the first factor (x-2). 
If x=-2, then 

, then x=-2 is a solution, so you have the second factor (x+2).
 Since x-2 and x+2 are two factors of 

 , then the polynomial 

 is a divisor of 

 and dividing the polynomial 

 by 

 you obtain  

.