Question

In this excerpt from "Quality" by John Galsworthy, which two parts clearly indicate the literary point of view of the essay?

Answer 1

I remember that it always troubled me to account for those unvarying boots in the window, for he made only what was ordered, reaching nothing down, and it seemed so inconceivable that what he made could ever have failed to fit.

I just took this pretest: reading nonfiction.