Question

Some companies have traditionally been known for their excellence in tangibles, e.g., Xerox in copiers, IBM in computers, who now describe themselves as primarily service companies. Do you agree

Answer 1

I Do agree

Step-by-step explanation:

I Do agree with this statement. Both Xerox and IBM have made a name for themselves by selling their tangible products. This slowly began changing and the market became saturated with similar products and competitors as well as changing and evolving technology. They, therefore, began switching their focus on offering their clients professional services which they can use with any product from any company. For example, IBM went from creating personal computers to offering such services as

Application Development

Application Management.

Business Analytics & Strategy.

Big Data & Analytics

Cloud Business Solutions

Digital Operations.

Enterprise Applications (Alliances)