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Service Level Agreements are considered the most comprehensive way to fully measure service desk performance. TRUEOR FALSE

Service Level Agreements are considered the most comprehensive way to fully measure service desk performance. TRUEOR FALSE
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Service Level Agreements are considered the most comprehensive way to fully measure service desk performance. TRUEOR FALSE

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User Wurde
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Since a service level agreement is between the service provider and the client I would say yes. The feedback for products or services can help the company to ensure that they are selling to the max quality of the products.
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User Kolbasov
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