Question

One of the best methods to use to describe your problem and needs to a partner during conflict resolution is

a. emotional description.
b. the assertive message format.
c. perception checking.
d. ​paraphrasing.
e. high-level abstractions.

Answer 1

The answer is B. the assertive message format. The assertive communication style is described as a respectful way of fighting for your own rights and opinions without being stepping on the rights and opinions of others. Being assertive is also associated with having confidence in yourself but would not encroach on the rights and values of other people.