A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):

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asked May 18, 2020 105k views

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Elias Dorneles · Answer 1 · 2020-05-24T17:53:15+0000

Answer: This contract is known as SLA(Service Level Agreement).

Explanation: SLA an acronym for Service-Level Agreement is a contract or agreement between customers and service providers or suppliers that spells out clearly the level of service expected and penalties in any case of misconduct.

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):

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