Question

A car company that puts more effort into measuring quality than total units sold most likely wants to excel at ________. employee satisfaction cost per unit customer satisfaction efficiency

Answer 1

Answer: Customer Satisfaction.

Explanation:

The car company aims at satisfying their customers, because the company is not really concerned about high sales, but in making sure that each car made available to the market meets the quality standard that the car company is known for. As more quality cars are produced, the more satisfied the customers would be.