Answer:
Upstream 1.1 hours and down stream 0.6875 hours.
Explanation:
Jen motorboat travels at a speed of 13 mph in still water. 
Now, the speed of river flows is 3 mph. 
Therefore, the upstream speed of the boat is (13 - 3) = 10 mph and the downstream speed of the boat will be (13 + 3) = 16 mph. 
Therefore, to travel 11 miles upstream Jen will take 
 hours. 
And to travel 11 miles down stream Jen will take 
 hours. (Answer)