Question

At a nationwide travel agency, newly hired employees are classified as beginners (B). Every six months the performance of each agent is reviewed. Past records indicate that transitions through the ranks to intermediate (I) and qualified (Q) are according to the following Markov chain, where F indicates workers that were fired BIQ F B 45.4 0.15 Q 0 0 1 0 F 0 0 0 1 (a) What fraction eventually become qualified? (b) What is the expected time until a beginner is fired or becomes qualified?

Answer 1

The answer and procedures of the exercise are attached in the following archives.

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Step-by-step explanation:

You will find the procedures, formulas or necessary explanations in the archive attached below. If you have any question ask and I will aclare your doubts kindly.