Question

Although it is generally the case that service systems have enough capacity, waiting lines result when __________ exceeds capacity for periods of time.

a) homogeneity
b) variability
c) price
d) demand
e) heterogeneity

Answer 1

Demand

Step-by-step explanation:

Service systems are available to facilitate the customers. Similarly, service systems are designed in such a way to have enough capacity to assist numerous people. When there is an increase in the demand it leads to demand exceeds capacity, and from here the waiting line problem starts. Only a sudden increase in demand can lead to waiting line issue, and the problem is resolved as soon as demand decreases.