Answer: Remote control software
Step-by-step explanation:
The remote control software is one of the programming software which is used for controlling all the computer system by manage all the user request and the server administrator. It also provide the troubleshooting and also support to the user system.
The remote control software basically uses the infrared technology or the radio frequency signals for controlling the signals of the network in the local area network (LAN), organization intranet and wide area network (WAN).
Therefore, Remote control software is correct answer.