Question

You should use a direct approach to write claim letters when you expect the receiver to . What should you include in the closing of a direct claim letter? A statement that promotes goodwill and includes an end date and action request A clear statement of the problem

Answer 1

When you expect the receiver to agree with you.

A statement that promotes goodwill and includes an end date and action request.

Step-by-step explanation:

A claim letter is a letter that is directed towards a business or company and that conveys a complaint. In this type of letters, it is important to be persuasive. If you believe that the reader will most likely agree with you, the best thing to do is write in a direct way. Moreover, after discussing the problem and closing the letter, it is important to include a statement that promotes goodwill and includes an end date and action request.