Question

Nathan was recently gifted a video game by his aunt. He did not think the game would be entertaining and reluctantly accepted the gift. However, when he played the game, he was pleasantly surprised. It had better graphics than he expected and was highly entertaining. In this scenario, Nathan is experiencing _____. Select one: a. positive disconfirmation b. motivational appeal c. goal reinforcement d. bias reinforcement e. negative disconfirmation

Answer 1

a. positive disconfirmation

Explanation:

Positive disconfirmation -

In this case , the performance or the quality of some service or good is better , as was expected by the person previously , is referred to as positive disconfirmation .

In this case , the person receiving the goods or service get extremely happy and satisfied as he or she gets some better functions or quality .

Hence ,

Same case is observed with Nathan ,

Therefore , the correct term for the given information , from the given options is a. positive disconfirmation .