Question

As a supervisor of claim adjusters for a property and casualty insurance company, you assign and reassign adjusters to handle routine and emergency situations. Your managerial skills have become severely tested because several adjusters, after short-term emergency assignments, are threatening to quit. What short-term approach to their stressful situation would be most appropriate?

a. Reduce task demands and make sure no adjuster works more than five days a week.b. Place them on sick leave or provide immediate comp time.c. Arrange for psychological counseling.d. Rotate them back to their home location and place them on medical leave.

Answer 1

Answer: Reduce task demands and make sure no adjuster works more than five days a week.

Step-by-step explanation:

The issue affecting the adjuster is the large task before them a reduction in the task and making up a two days weekly for rest will help reduce the burden and their treat to quit.