Question

"We believe in creating loyal customers by providing a superior experience at a great value. We are committed to direct relationships, providing the best products and services based on standards-based technology, and outperforming the competition with value and a superior customer experience." This statement is a part of Dell's:a) functional objectives.b) mission statement.c) short-term strategy.d) near-term goals.

Answer 1

Letter b is correct. Mission statement.

Step-by-step explanation:

An organization's mission statement is the explanation of the company's purpose.

It should be formulated in a way that guides business strategy, ie it should contain key stakeholder-driven values ​​and organizational objectives that will assist in the management and decision making process. The mission statement provides the company with identity, through which it is possible to establish a sense of business direction and value to stakeholders.