Question

A technician is called to troubleshoot a problem where a user claims that none of the print jobs from this morning have printed. The technician sees that there is only one printer installed in the device list and it is a network printer shared with other users. What should the technician check?

Answer 1

First of all check the printer hardware.

Step-by-step explanation:

Then should check the users printer priority schedule. After all should print all jobs one by one to all users and put the printer working on.