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An online store promises to deliver any order costing over $60 within 24 hours. It uses this strategy to increase the volume of customer orders and the store always delivers on that promise. This company's track record for prompt delivery clearly implies that the company rates high on ______.

a. responsiveness
b. empathy
c. assurance
d. reliability

1 Answer

4 votes

Answer: (A) Responsiveness

Step-by-step explanation:

The responsiveness is the situation in which we respond or react quickly as it is one of the quality in an organization for being responsive more quickly.

The responsiveness is one of the quality in an organization as it helped to traced out the record more quickly and it is one of the effective way.

According to the given situation, the responsiveness is the state where the organization track the record for the prompt delivery more quickly if there is increase in the number of the customer orders.

Therefore, Option (A) is correct.

answered
User Alejandro Fiore
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