Question

Identify the telephone etiquette that will make your telephone calls productive. Check all that apply. a. Deliver bad news via voice mail. b. Avoid telephone tag. c. Be brisk when rushed. d. Be cheerful and accurate. e. Use a three-point introduction.

Answer 1

the answer

all of these are correct

Plan a mini-agenda.

Be professional and courteous.

Avoid telephone tag.

Leave complete voice mail messages.

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second thing b is correct between them

good luck