Question

Rebecca decides to introduce a new discount strategy to the customers of her restaurant. Before deciding upon the strategy, she holds a meeting with her employees so that they can express their opinions and suggestions. In this scenario, Rebecca attempts to overcome her employees’ resistance to change by _____.

Answer 1

encouraging their participation in the decision making process.

Step-by-step explanation:

There are several theories about how to overcome employees' resistance to change, and most of them have certain concepts in common:

• encourage employee participation in the process
• set challenging but achievable goals
• try to solve conflicts quickly as soon as they arise
• be positive about the changes
• stimulate teamwork
• be a leader

Whenever changes occur, at home or at work, everyone feels better if their opinions and ideas are considered during the process.