Question

Sometimes when we call a customer service center, we are put on hold; we do not know how long it will be before our holding behavior is reinforced by the response of an associate, and it doesn’t matter what we do in the meantime. Holding is reinforced on a _______ schedule.

Answer 1

variable-interval

Step-by-step explanation:

Variable-interval schedule: The variable-interval schedule is one of the types of reinforcement schedule in operant conditioning. In this reinforcement schedule, reinforcement is given to a particular response when a specific time has been passed, and the time is on variable or varying schedule.

The variable-interval schedule gives rise to a steady, and slow response rate.

In the question above, holding is reinforced on a variable-interval schedule.