Question

Customers experiencing technical difficulty with their Internet cable hookup may call an 800 number for technical support. It takes the technician between 30 seconds and 16 minutes to resolve the problem. The distribution of this support time follows the uniform distribution. a. What are the values for a and b in minutes?

Answer 1

a = 0.5 minutes and b = 16 minutes

Explanation:

Data provided in the question:

Time taken by the technician to resolve the problem = Between 30 seconds and 16 minutes

Now,

The lower limit for the time taken by the technician to resolve the problem i.e a = 30 seconds

also,

1 minute = 60 seconds

therefore,

1 second =
`(1)/(60)` seconds

thus,

30 seconds =
`(30)/(60)` seconds = 0.5 seconds

and,

the upper limit for the time taken by the technician to resolve the problem i.e b = 16 minutes

Hence,

a = 0.5 minutes and b = 16 minutes