Question

Emily Robertson is an employee at Regions Insurance​ Company, the largest insurance company in Texas. What type of decisions will she undertake if her responsibilities include receiving customer​ queries, setting appointments for sales​ representatives, updating customer​ records, and tracking potential clients through call​ records?

A. Operational decisions.
B. Unstructured decisions.
C. Strategic decisions.
D. Directional decisions.
E. Tactical decisions.

Answer 1

A. Operational decisions.

Step-by-step explanation:

Operational decisions -

They are the decisions which are made to manage and regulate the day to day business , as any organisation or company have many day to day task , hence , is regulated by the operational decisions .

All the decisions are regulated by the in charge of the operations .

Hence , from the question , the types of decision taken by Emily Robertson are the A. Operational decisions .