5. Skill Builder
Use the skills introduced on pp. 222-22
how you would respond to the followi
in a meeting. Identify which skill you are using:
a. “There's no way people will work Sundays without being paid double overtime.”
b. “No consultant is going to tell me how
better manager!”
c. “I don't think this brainstorming is worth th
Most of the ideas we come up with are crazy.”
d. “Talking about interest rates reminds a time in the 1980s when this story about President Carter was going around...”
e. "Sorry, but I don't have any ideas about how
cut costs."