Question

Sarah joins an organization as an employee relationship manager. Instead of asking the employees how interactive Sarah is, the management measures her effectiveness by assessing how much time she spends with the employees and by observing her body language during the interactions. The organization is using a(n) _____ measure in this case.

Answer 1

Behavioral

Step-by-step explanation:

In the given example, the management is using direct observation to measure the effectiveness of the employee.

Behavioral measure or observation: This is the systematic measure or recording of the target behavior through an external observer. This method collects the evaluative information about the subject being observed. It is widely used for behavioral assessment.