Question

The speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone Company, reports it can resolve customer problems the same day they are reported in 70% of the cases. Suppose the 14 cases reported today are representative of all complaints. a-1. How many of problems would you expect to be resolved today? (Round your answer to 2 decimal places.)

Answer 1

9.80

Explanation:

The number of cases that the company can solve is 70% of the cases reported that day.

Cases reported that day=14 cases

Number of problems expected to be solved are 70% of 14 cases

Hence it is 70/100 × 14

=980/100

=9.80 (answer in 2 decimal places)