Answer: In an upper-management organization technical skills are less important than human skills. Upper-management must have people skills to deal with the influx of people they deal with on a daily basis. The technical skills are more for lower and middle level workers in an organizations. The lower level workers will be the ones with more technical work such as first level managers.
Human resources, for instance, must be able to converse with people that have a wide variety of attitudes. They will need to be ready for people who are angry, crying, etc.
The correct answer is; Technical skills are less than important than human skills.