Question

Antonella owns a company that produces organic chips called Earth Chips, Inc. She wants to create a competitive advantage for Earth Chips by using quality. With this goal in mind, which of the following would she be most likely to support?

A) the establishment of well-trained customer service department
B) the use of the first organic, biodegradable packaging for chips
C) the implementation of a production process that speeds up output and lowers cost
D) the production of tasty quinoa chips that use pure olive oil and are reasonably priced

Answer 1

D. The production of tasty quinoa chips that use pure olive oil and are reasonably priced.

Step-by-step explanation:

D is the only option that points to the improvement in the quality of the product itself.

Option A improves customer service, but not mere product quality.

Option B aims to be environmentally friendly and aims for improvements in the product package, but not the product to be consumed.

Option C talks about producing more at a lower cost, which leaves out quality.

Option D is the only one that treats product quality by using quinoa and olive oil to improve the taste and texture of potatoes.