Question

The Zip Right In convenience store recently upgraded its stores with new paint and lighting. The customer checkout​ system, however, was still slow and inefficient. What is the most likely consequence of this​ situation?

A. A negative impact on talent management
B. A positive impact on turnover rates
C. A negative impact on the customer relationship
D. A positive impact on customer loyalty
E. A positive impact on accounting

Answer 1

C. A negative impact on the customer relationship

Step-by-step explanation:

Customer relations describes the ways that a company will engage with its customers to improve the customer experience. This includes providing answers to short-term roadblocks as well as proactively creating long-term solutions that are geared towards customer success