asked 117k views
5 votes
If Duarte wants to understand his customers' feelings about his services, which closed-ended question would be

the best type for him to include in his survey?
Please choose only one answer:
Categorical
Multiple choice
Likert Scale
Ordinal
Numerical

1 Answer

2 votes

Answer:

The correct answer is Likert Scale.

Step-by-step explanation:

The Likert scale is a measurement method used to assess people's opinions and attitudes.

The answers are graded on a range of values.

It is mainly used to understand the opinions and attitudes of a consumer towards a brand or product. It serves mainly to know the degree of conformity of a respondent towards a certain affirmative or negative sentence.

Have a nice day!

answered
User Volpav
by
8.0k points
Welcome to Qamnty — a place to ask, share, and grow together. Join our community and get real answers from real people.