A young child is crying because the pediatrician is about to remove her bandage and she is afraid it will hurt. She begs her father, “Tell him not to do it, Daddy!” Daddy responds, “Talk to Mommy,” and as the child turns to her mother, the doctor swiftly removes the bandage before the little girl can anticipate or even feel any pain. Astonished at how quickly and easily it is over, she stops crying. Based on research findings, which factor was effective in this case? a. Distraction b. Reassurance c. Confidence d. Modeling