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2. Two common formats for a business letter are block and _____. free-flow block modified block modified outline free-flow outline

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The correct answer is modified block.

The two most common formats for a business letter are block and modified block. In block style the business letter has all its text formatted and justified left, in modified block there is a change in the style's format of the details about the sender, receiver, date, address, these details are formatted in centre.

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