Question

Aziz company sells two types of products, basic and deluxe. the company provides technical support for users of its products, at an expected cost of $250,000 per year. the company expects to process 10,000 customer service calls per year. required: 1. determine the company's cost of technical support per customer service call.

Answer 1

The company's cost per customer support call is 25 dollars.

Simply divide total costs by total calls to find the cost per call.

$250,000/ 10,000 calls = $25/ call