STEP 1: READ THE CASE STUDY AND QUESTIONS CAREFULLY. • ... 
STEP 2: IDENTIFY THE ISSUES IN THE CASE STUDY. ... 
STEP 3: LINK THEORY TO PRACTICE. ... 
STEP 4: PLAN YOUR ANSWER. ... 
STEP 5: START WRITING YOUR CASE STUDY ANSWER. ... 
STEP 6: EDIT AND PROOFREAD. ...